Interview Do's And Don'ts

Regulations and US Law provide extensive protection against discrimination in employment. Many companies and organizations you will encounter state explicitly that they follow Equal Opportunity Employer guidelines. Basically, this means that they do not discriminate on the basis of age, gender, marital status, religion, or sexual orientation, to name a few

The Persons with Disabilities Acts also specifically protects people with physical or mental disabilities or handicaps in addition to providing special accommodations for them (e.g. wheelchair access). Because of these laws, organizations are increasingly careful about the way in which they ask questions in interviewing; no one wants to be the subject of a lawsuit claiming discriminatory hiring practices. Generally, employers must focus on what they need to know to ascertain whether the candidate is capable of doing the job. All questions must be directly relevant to the job for which the candidate is applying.

While no specific federal, state or local entity specifically provides a list of illegal interview questions, there is sufficient precedent (legal history) in court rulings, legislative decisions, regulations, and constitutional laws to govern certain categories of questions. Some of these questions may be perfectly acceptable outside of the US and so, may appear to be benign.

As an interviewee, you should be aware of the types of questions that may be problematic in the US as well as how to handle them in an interview. Bear in mind that both law and precedents continue to change. Therefore, the list of potentially illegal questions (or their legal counterparts) presented here is in no way exhaustive.

The key to understanding unlawful inquiries is to ask only questions that will provide information about the person’s ability to do the job, with or without a reasonable accommodation. Also, note that inquiries which are unlawful to ask a candidate directly may not be asked as part of a pre-offer reference check.

  • Age-based inquiries should be avoided because state law prohibits discrimination against persons age 40 and older. An age inquiry may be made to ensure a person is “old enough” to work for the job being filled, or if the job is among the few where age discrimination is permitted such as physically dangerous or hazardous work or driving a school bus.

    Example of Illegal Questions Possible Legal Alternatives

    How old are you?

     

    Are you over the age of 18?

    When is your birthday?

     

    Can you, after employment, provide proof of age?

    In what year were you born?

     

    In what year did you graduate from college/high school?

     

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  • The purpose of these “family” inquiries is to explore what some employers believe is a common source of absenteeism and tardiness. Typically, these questions are asked only of women making the inquiry clearly unlawful. However, even if such inquiries are made of both men and women, the questions may still be suspect. Such information has been used to discriminate against women because of society’s general presumption that they are the primary caregivers. If the employer’s concern is regular work attendance, a better question would be, “Is there anything that would interfere with regular attendance at work?”

    Example of Illegal Questions Possible Legal Alternatives

    Are you married or do you have a permanent partner?

     

    Would you be willing to relocate if necessary? Travel is an important part of the job. Do you have any restrictions on your ability to travel?

     

    Do you have responsibilities or commitments that will prevent you from meeting specified work schedules?

    With whom do you live?

     

    How many children do you have?

     

    Are you pregnant?

     

    Do you expect to become have a family? When? How many children will you have?

     

    What are your childcare arrangements? Do you anticipate any absences from work on a regular basis? If so, please explain the circumstances.
    Are you Mr, Mrs, Ms, Miss, Mx etc.? What are your preferred pronouns?

  • Minimum height and weight requirements are unlawful if they screen out a disproportionate number of women or minorities. Unless the employer can show that a height or weight requirement is essential for job performance, such inquiries should be avoided.

    Example of Illegal Questions Possible Legal Alternatives
    How tall are you? Are you able to lift a 50-pound weight and carry it 100 yards, as that is part of the job?
    How much do you weigh?
    Questions about height and weight are always illegal unless it can be proven that there are minimum requirements to do the job.
    Do you smoke? Drink Alcohol?  -
  • Inquiries about a person’s disability, health or worker’s compensation histories are unlawful if they imply or express a limitation based on disability. Under the federal Americans with Disabilities Act, any inquiry at the pre-employment stage, which would likely require an applicant to disclose a disability, is unlawful. Employers must avoid such inquiries or medical examinations before making a bona fide job offer.

    However, an employer may inquire about an applicant’s ability to perform certain job functions and, within certain limits, may conduct tests of all applicants to determine if they can perform essential job functions, with or without an accommodation.

    Example of Illegal Questions Possible Legal Alternatives

    Do you have any disabilities?

     

    Are you able to perform the essential functions of this job with or without reasonable accommodations? (Legal if the interviewer thoroughly described the job.)

     

    Will you be able to carry out in a safe manner all job assignments necessary for this position? Are you able to lift a 50-pound weight and carry it 100 yards, as that is part of the job?

     

    NB: Medical exams are legal AFTER an offer has been extended; results should be held strictly confidential except for reasons of safety.

    Have you had any recent illness or operations?

     

    Please complete this medical questionnaire.

     

    What was the date of your last physical exam?

     

    How’s your family’s health?

     

    When did you lose your eyesight/ leg/ hearing/ etc.?
  • Inquiries about a person’s citizenship or country of birth are unlawful and imply discrimination on the basis of national origin. A lawfully immigrated alien may not be discriminated against on the basis of citizenship. The Immigration Reform and Control Act of 1986 require employers to verify the legal status and right to work of all new hires. Employers should not ask applicants to state their national origin but should ask if they have a legal right to work in America and explain that verification of that right must be submitted after the decision to hire has been made. To satisfy verification requirements, employers should ask all new hires for documents establishing both identity and work authorization.

    Example of Illegal Questions Possible Legal Alternatives

    That’s a unique/different name, where does it come from?

     

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    Where were you/your parents born?

     

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    What is your native language?

     

    Do you have any language abilities that would be helpful in doing this job? (Legal if language ability is directly relevant to job performance.)

    What is your country of citizenship?

     

    Are you authorized to work in the United States?

     

    Are you a US citizen?

     

  • There are laws that prohibits inquiries about past arrest records but permits consideration of a current arrest. If an applicant is under arrest for an offense that is substantially related to the job, an employer may suspend judgment until the case is resolved, advises the applicant to reapply when the charge is resolved, or refuse to employ the applicant. A current employee who is arrested may be suspended if the charge is substantially related to the job.

    An employer may not refuse to employ or discharge a person with a conviction record unless the circumstances of the conviction substantially relate to the circumstances of the job. If an inquiry about convictions is made, the employer should add a clarifier, “A conviction will not necessarily disqualify you from employment. It will be considered only as it may relate to the job you are seeking”. Anyone who evaluates conviction record information should be knowledgeable about how such data may be used.

    Example of Illegal Questions Possible Legal Alternatives
        Have you ever been arrested? Have you ever been convicted of ____ crime? (Legal if the crime is reasonably relevant to the job; e.g. embezzlement for a banking job.)
  • It is unlawful to discriminate against someone because of membership in the National Guard, a state defense force or another state or Federal Reserve unit. Questions relevant to experience or training received in the military or to determine eligibility for any veteran’s preference required by law are acceptable.

    Example of Illegal Questions Possible Legal Alternatives
    What type of discharge did you receive?

    In what branch of the Armed Forces did you serve?

    What type of training or education did you receive in the military?

     

    Affiliations Example of Illegal Questions Possible Legal Alternatives

    What clubs or social organizations do you belong to?

     

    List any professional or trade groups or other organizations that you belong to that you consider relevant to your ability to perform this job.

    Do you go to church?

     

  • This question may discourage an applicant whose religion prohibits Saturday or Sunday work. If a question about weekend work is asked, the employer should indicate that a reasonable effort is made to accommodate religious beliefs or practices. An employer not required to make an accommodation if doing so would create an undue hardship on the business.

    Example of Illegal Questions                            Possible Legal Alternatives
    ALL questions are illegal. Are you available for work on Saturday and Sunday?
  • It is unlawful to seek wage or salary history of a prospective employee. Answers to these inquiries are almost always irrelevant to job performance. Because census data indicates minorities, on average, are poorer than whites, consideration of these factors may have a disparate impact on minorities.